Archive for the ‘News’ Category

Scamware!

Tuesday, May 29th, 2012

Remember the old adage, “If its too good to be true, then it probably is!”? Well today a client raised a concern about a program they had come across called Roulette Bot Plus.

This program boasts that it can predict online casino’s random number generation sequence for their roulette tables and bet automatically for you on what it predicts will be the next winning numbers/colour/series/group. Best of all the software is offered for free!

Sounds great a free program that could bag you a fortune for doing nothing – where is the catch?

Well here they are:-
1. The developers most likely have affiliate accounts with the online casinos so make a tidy sum from referring people to them to open an account.
2. The program and its developers offer no guarantee or tangible proof that the system works, just a few youtube videos that can easily be faked.
3. A few quick Google searches or even a look at Roulette Bot Plus Facebook page shows scores of unhappy people that have tried the program and lost all their money.

My best guess is that this program is either written by or in collaboration with the major online casinos. So remember if its sounds too good to be true, then most likely it is! – Beware!

Roulette Bot Plus - Scamware

Top 5 Online Shopping Tips – 5/5

Monday, December 5th, 2011

Tip 5 of 5
Old sayings are still as true today as they ever were.

As the saying goes; “If it’s too good to be true then it probably is.” This is as true today as it ever was.  If you see a website offering a product at an unbelievably bargain price when everyone else is selling the same item for much more, then there is a reason.  This does not mean that there are not bargains to be had out there.  If you follow the previous advice and are careful online you can save a small fortune shopping online as opposed to visiting the high street retailers.

If you know what you are looking for and want to find the best possible price, try using price comparison sites. pricerunner.co.uk and kelkoo.co.uk are two such sites that are safe to use, extensive and have thousands of online retailers listed.  They will help you find the cheapest price and also have information from other consumers, rating the products and the online shops so you have all the information at hand to make a safe and wise choice about what to buy and where from.

PC Care hope that you have found this information helpful and that you all avoid the common scams and defrauding techniques used by greedy thieves out to steal what they can throughout what is meant to be the happiest time of the year.

PC Care - Online Safety Tips - Savings can be made using the Internet to shop

Top 5 Online Shopping Tips – 4/5

Sunday, December 4th, 2011

Tip 4 of 5
Be wary of Phishing emails.

As there will be a huge increase in the number of online transactions being placed and parcels being dispatched and delivered all over the country for Christmas, the fraudsters will be increasing their efforts and the number of Phishing emails floating around cyber space will also increase dramatically.

A Phishing email is simply an unsolicited email received that is asking for personal information or details.  This can be done by directly asking for you to reply to the email with the requested information, trying to get you to click on a link within the email and open a webpage that may either contain a virus or again ask for you to enter personal information.  Effectively a fraudster is trying to fish (Phish) for details they can use for either fraud or identity theft.  Most Phishing emails are very obvious and easy to spot in an instant.  Unfortunately sometimes they are not so easy to spot and tens of thousands of people get caught out by them every year.

Common Phishing emails include some of the following:-

  • Emails from couriers or parcel delivery companies saying there has been a problem with delivery, please click on the link within the email or ring a premium rate telephone number for it to be redelivered.
  • Emails supposedly from your bank or building society stating that they are doing some routine security check or updating the information they have on file or that an attempt has been made access your account and you need to contact them urgently.  Again these generally contain a link within the email to click on and will attempt to get you to enter your account details or passwords.
  • As many people will be sending emails to friends and relatives for Christmas, and may be trying to save on postage or reduce the amount of paper or card consumed each Christmas, digital e-cards will be more popular than ever and again, there will be may fake or fraudulent Christmas greeting e-cards potentially containing viruses or malware.  If you intend to send e-cards to friends or family, it is usually best to just send them a quick standard email first, letting them know that you are about to send an e-card.

These are just a few examples of the many different types of Phishing emails circulating around.  There are new ones being thought up every day and it would be impossible to try and list them all but stay vigilant and don’t open any emails that you suspect may be a Phishing email.  It is also a good investment to install a good anti-spam program onto your computer, as this will help eliminate the vast majority of Phishing emails.

PC Care - Scam Email 1

Scam Email Sample 1 (click to see larger image)

PC Care - Scam Email sample 2

Scam Email Sample 2 (click to enlarge)

Check back tomorrow for Tip 5

Top 5 Online Shopping Tips – 3/5

Saturday, December 3rd, 2011

Tip 3 of 5
Make sure your details are secure.

Once you have browsed an online store and found the items you want and added them to your basket/shopping cart, you will be ready to click on the checkout or place order button.  From this point on you will be entering private and confidential information such as your name, address, contact numbers, and card details.  These should only ever be entered into a website using a secure connection.

Most modern web browsers such as Internet Explorer, Google Chrome, and Firefox, clearly indicate when a site is secure.

Each web browser is slightly different, but fundamentally you should be looking for the same things, just potentially they can be displayed in different places.  The first thing to look out for is that the web address of the site you are on changes.  Normally the address bar will display a sites address proceeded by http://.  When you have entered a secure page it should change to https:// indicating that the data about to be transmitted will be done via a secure server.

This should go hand in hand with a symbol of a padlock being displayed to again indicate that the site is secure.  If you get one of these, but not the other, do not enter any personal information into the page.  Firefox operates slightly differently in that when on a secure server, the name of the website appears at the left of the address bar.  If you click here it will display information about the sites security and display the padlock.

General browsing of the store and looking at the items it sells is fine to do via a standard connection and does not need to be secure as you are not transmitting any information about yourself, but as soon as you are about to send any personal information via the website it should be done via a secure connection and the site should automatically switch to a secure server displaying a https:// address with a padlock.

Below are some sample images taken from some of the most common and popular Web Browsers.

Internet Explorer

Internet Explorer - Unsafe

Internet Explorer - Unsafe

 

Internet Explorer - Unsafe

Internet Explorer - Secure

 

Google Crome

Google Chrome - Unsafe

Google Chrome - Unsafe

Google Chrome - Secure

Google Chrome - Secure

 

Firefox

Firefox - Unsafe

Firefox - Unsafe

Firefox - Secure

Firefox - Secure

Check back tomorrow for Tip 4

Top 5 Online Shopping Tips – 2/5

Friday, December 2nd, 2011

Tip 2 of 5
Look for a valid contact/mailing address, or a contact telephone number.

There are a lot of websites out there that look very convincing and genuine, offering the same products as every other reputable trader, but once your order is placed and they either have your money or worse still you Credit Card or Debit Card details, they disappear into fresh air and you never see your ordered good or your money again.

These websites are fakes, they spring up, operate for a few days or weeks and then disappear once they have defrauded many innocent shoppers out of their money.  Its not always easy to spot a fake online retailer and tell them apart from a genuine one, however there are a few basic checks you can do to help identify these dodgy sites.

Look for a real world office/warehouse/postal address.  Most legitimate online retailers do not have anything to hide and will have a page somewhere on their site that will say something like ‘Contact Us’ and list all their contact details, including an address.  Some may have a page that says ‘About Us’ and again gives all the relevant information about the person or company you are dealing with.

Check for a valid contact phone number, and if you have any doubts give it a ring and see if you get an answer.  If you do and the retailer is genuine they should be only too happy to answer any questions and put your mind at ease that they are genuine.  A good question to ask is something along the lines of, “If I place an order with you today, where will my order be dispatched from and how long will delivery take approximately?”  If they hesitate or can’t give you a location it could be a good sign they are not genuine.

Check the internet to see if anyone else has had dealings with the website.  Most genuine online shops will be listed somewhere on a review site where shoppers can rate their performance and satisfaction with the online store.  Likewise if the store is a fake then usually there will be various posts and entries on consumer websites warning other consumers.  Simply type the shops/retailers name into google and see what comes up.

If in doubt, err on the side of caution and look elsewhere, the same goods and products will be available from many other sites and although sometimes can appear to be a little more expensive, will at least offer you peace of mind that your money and goods are safe.

PC Care - On-line safety guide - location

Check back tomorrow for Tip 3

 

Peak Time for Virus Attacks/Online Scams.

Wednesday, November 30th, 2011

The festive season is almost upon us and the next few weeks will be the peak time for online transactions and shopping being done via the Internet as everyone rushes to order gifts and presents in time for Christmas delivery.

Unfortunately because of this increased financial activity via the internet, all the fraudsters, online scammers and identity thieves will be busy too trying to cash in on this increased Intenet activity.  This will go hand in hand with an increase in virus and malware activity as they will be using various combinations of Trojans, Keyloggers, and Hoaxware to con, steal and defraud Christmas shoppers out of their money.  Be extra vigilant online at this time of year and make sure that you have an up to date Internet Security package installed, and hopefully you will not fall victim to these parasites during the festive period.

Increased virus activity over Christmas Period - PC Care Dronfield

Scam Targeting Sheffield & Dronfield Areas

Wednesday, November 2nd, 2011

An old scam is currently doing the rounds again specifically targeting the Sheffield and Dronfield Postcodes.

The scam consists of someone calling you at home and stating that they are from Microsoft an Authorised Representitive of Microsoft.  They continue my saying that they are aware that you have been experiencing problems with your computer and they want to help you fix them.  They will then persuade you to go to your compuer, log onto the Internet and allow them to remotley access your system.  After showing you several screens listing numerous problems, faults, errors or bugs, (all of which are false/non existent on your computer) and having judged that they have won over your confidence, they will then continue with either a hard sell of support or repair services, or even worse, slip on a real virus/keylogger on your system to try and steal identity details, usernames/passwords, or bank/credit card details.

If you receive such a call, clearly state to the caller that you are aware that they are a scam and hand up.  Hopefully indicating that you are aware of their scam will deter them from attempting to ring in the future.

If you believe you may have fallen victim to this particular scam, refrain from conducting any secure or financial transactions using your computer, such as online banking or shopping and call PC Care immediately and let us check over your system to make sure it is safe to use online and that they have not been able slip on any unwanted malware.  We can remove any malware/keyloggers that may be present and make sure your system is safe and secure, giving you back peace of mind.  Even if you have a good Internet Security system, it may not pick up on the malware they have placed on your system as they have had direct access to your system and could have disabled your Security software or created an exception to prevent it seeing their bug as a threat.

Scam targeting Sheffield and Dronfield areas

 

Virus Alert

Friday, April 15th, 2011

Over the last few weeks PC Care has seen a sharp increase in the number of client contacting us regarding infections on their computers.  Most of these viruses appear to be fake security or system optimisation programs that are either trying to get the user to download infected programs/files or obtain money or credit/debit card information.

These attacks try to panic the user into believing there is a problem with their system by displaying pop up messages, changing their desktop wallpaper, blocking access to certain features or functions of their system or displaying some form of animation pretending to scan their system.

If you suspect one of these fake programs has got into your system do not click on any of its buttons or links, not even the close or red X at the top right of its window as this can trigger the downloading of further malicious code.  If you have a reputable anti virus program try running a full computer scan to see if it will detect and remove the threat.  If you are unsure about the security of your computer or how to scan for viruses then give PC Care a call and we will happily offer any advice we can and safely remove any malware from your PC.

PC Care Dronfield - Computer Virus

New Website

Saturday, March 12th, 2011

Welcome to the new look website for PC Care.

PC Care specialises in computer repairs, upgrades, tuition and advice for both domestic (home) and business customers in and around Dronfield, Sheffield, Chesterfield, Rotherham, Doncaster and Barnsley.

We can provide support for all your hardware and software  related computer problems, and provide a honest, friendly, reliable service.  We are also able to explain things in plain, simple English and not a load of techno babble and jargon.

PC Care - Computer Repairs, Computer Upgrades, Computer Tuition - Dronfield